Product Overview: The SOGA Insulated Beverage Dispenser Server is perfect for keeping beverages hot or cold for extended periods. From freshly brewed iced tea to steaming hot coffee, this dispenser is designed for high-traffic beverage stations, ensuring your drinks stay at the perfect temperature for hours.
Key Features:
✔ Durable Stainless Steel Exterior: The brushed finish minimizes fingerprints and smudges, maintaining a clean, professional look.
✔ Excellent Insulation: Foam insulation helps keep beverages hot or cold for hours, with a temperature retention of up to 12 hours. Ideal for busy environments like cafes, offices, and events.
✔ Convenient Design: Includes a drop handle for easy carrying, legs to elevate the spigot height, and a locking lever for hands-free dispensing.
✔ Large Capacity: With a 10L capacity, it’s perfect for serving large groups, reducing the need for frequent refills. Suitable for coffee, tea, milk, soup, and more.
✔ Versatile Usage: Ideal for a wide range of settings including homes, cafes, buffets, offices, hotels, tea houses, weddings, events, and more.
Important Notes:
✔ Temperature Retention: In indoor environments, the temperature will remain at 93°C for up to 12 hours before slowly dropping to 35°C. External conditions, such as ambient temperature, can affect this.
✔ Usage Conditions: This product is designed to slow down temperature loss, not maintain a stable temperature. It’s best used indoors, as it may not sustain high temperatures outdoors.
✔ Cleaning Instructions:
✔ Avoid overfilling the dispenser.
✔ Do not tilt or turn it upside down.
✔ Do not soak the dispenser in water. Clean it with running water or wipe with a cloth.
✔ Ensure the dispenser is completely dry after use to prevent corrosion from beverage residue.
✔ Do not heat the product directly on fire.
Specifications:
✔ Material: Stainless Steel
✔ Color: Black
✔ Capacity: 10L
✔ Weight: 2.54kg
✔ Dimensions: 27 x 27 x 44cm
Included in the Package:
✔ 4 x SOGA 10L Stainless Steel Beverage Dispensers
Usage:
✔ Commercial & Home Use
- Brand SOGA
- Mfg Part # VICDispenser10LBLKX4
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
